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Terms and Conditions

Welcome to MYG (Magi Yang Gems). By accessing our website, purchasing products, or interacting with our brand, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General Information

MYG is an online store offering fine jewelry made with natural diamonds, lab-grown diamonds, and select digital products. These Terms apply to all purchases, orders, and website usage.

Product Information

  • We do our best to provide accurate descriptions and images. However, slight variations in color, size, or design may occur.

  • All diamonds are sold as described: either natural or ethical lab-grown, based on your selection.

  • Certificates will be delivered via LBC.

Pricing and Payments

  • All prices are in Philippine Pesos (PHP).

  • Prices may change without prior notice.

  • Accepted payment methods include:

    • Gcash

    • Bank Transfer (BDO, Security Bank)

    • Cash on Delivery / Cash on Pick-up via LBC

Shipping and Delivery

  • We ship nationwide via LBC.

  • Options include Cash on Delivery (COD) and Cash on Pick-up (COP).

  • Shipping time varies based on location. MYG is not liable for courier delays once the item is dispatched.

Returns and Exchanges

  • Physical Products: Returns or exchanges are only accepted for damaged, incorrect, or incomplete items. Notify us within 24 hours of receiving your order and provide proof (photos/videos).

  • Items must be unused, with original packaging.

  • Custom or worn pieces are non-refundable.

Cancellation

  • Cancellations are only allowed within 1 hour after placing an order.

  • Once processed, your order is considered final.

Intellectual Property

  • All content (images, designs, texts) on the MYG website and social pages are the property of MYG and may not be copied, reproduced, or sold without permission.

Privacy and Data Use

  • We collect and use your personal information in line with our Privacy Policy. By using our services, you consent to such collection and use.

Liability Disclaimer

  • MYG is not liable for:

  • Loss or damage caused by misuse of products

  • Courier delays or errors

  • Unauthorized transactions due to customer negligence

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